Nowadays manufacturers companies are increasingly compelled to navigate towards servitization. Different methods and approaches were proposed in literature to support them to switch from traditional product-based business model to product service systems (PSSs). However, new knowledge, capabilities and skills were needed to consistently develop PSSs, since they need a joint focus on both customer’s perspective and company’s internal performance and at the same time a proper support for the integration of product and service design. The purpose of this paper is to propose the Product Service Systemn Lean Design Methodology (PSSLDM), a structured methodology to develop PSSs along their entire lifecycle.

(2018). The Product Service System Lean Design Methodology (PSSLDM): Integrating product and service components along the whole PSS lifecycle [journal article - articolo]. In JOURNAL OF MANUFACTURING TECHNOLOGY MANAGEMENT. Retrieved from http://hdl.handle.net/10446/127276

The Product Service System Lean Design Methodology (PSSLDM): Integrating product and service components along the whole PSS lifecycle

Pezzotta, Giuditta;SASSANELLI, Claudio;Pirola, Fabiana;Sala, Roberto;
2018-06-07

Abstract

Nowadays manufacturers companies are increasingly compelled to navigate towards servitization. Different methods and approaches were proposed in literature to support them to switch from traditional product-based business model to product service systems (PSSs). However, new knowledge, capabilities and skills were needed to consistently develop PSSs, since they need a joint focus on both customer’s perspective and company’s internal performance and at the same time a proper support for the integration of product and service design. The purpose of this paper is to propose the Product Service Systemn Lean Design Methodology (PSSLDM), a structured methodology to develop PSSs along their entire lifecycle.
articolo
7-giu-2018
Pezzotta, Giuditta; Sassanelli, Claudio; Pirola, Fabiana; Sala, Roberto; Rossi, Monica; Fotia, Sophia; Koutoupes, Angelos; Terzi, Sergio; Mourtzis, Dimitris
(2018). The Product Service System Lean Design Methodology (PSSLDM): Integrating product and service components along the whole PSS lifecycle [journal article - articolo]. In JOURNAL OF MANUFACTURING TECHNOLOGY MANAGEMENT. Retrieved from http://hdl.handle.net/10446/127276
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10446/127276
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