Despite the numerous benefits that the implementation of a servitization strategy can bring to manufacturing companies, several challenges have to be faced. Among others, changes in competences, resources, organisational structure and value network relationships are required in order to create, capture and deliver new value. In such a context, this thesis investigates how the servitization level of a PS offering impacts on a PS provider as well as on its value-creation network. A theoretical conceptual model, derived from literature, is developed and then expanded into an explanatory conceptual framework through a case-based methodology. Evidence from the empirical investigation are then discussed and summarised into twelve propositions. Finally, contribution to both theory and practice, as well as some directions for future research, are pointed out.
(2012). Designing and configuring the value creation network for servitization: a product-service provider's perspective [doctoral thesis - tesi di dottorato]. Retrieved from http://hdl.handle.net/10446/26759
Titolo: | Designing and configuring the value creation network for servitization: a product-service provider's perspective | |
Tutti gli autori: | Resta, Barbara | |
Tutor unibg: | GAIARDELLI, Paolo | |
Data di pubblicazione: | 29-mag-2012 | |
Corso/Scuola di dottorato: | LOGISTICA E SUPPLY CHAIN MANAGEMENT | |
Abstract (eng): | Despite the numerous benefits that the implementation of a servitization strategy can bring to manufacturing companies, several challenges have to be faced. Among others, changes in competences, resources, organisational structure and value network relationships are required in order to create, capture and deliver new value. In such a context, this thesis investigates how the servitization level of a PS offering impacts on a PS provider as well as on its value-creation network. A theoretical conceptual model, derived from literature, is developed and then expanded into an explanatory conceptual framework through a case-based methodology. Evidence from the empirical investigation are then discussed and summarised into twelve propositions. Finally, contribution to both theory and practice, as well as some directions for future research, are pointed out. | |
Nelle collezioni: | 1.9.01 Tesi di dottorato |
File allegato/i alla scheda:
File | Descrizione | Tipologia | Licenza | |
---|---|---|---|---|
Resta, B._Designing and configuring the value creation network for servitization, 2012.pdf | publisher's version - versione editoriale | Licenza default Aisberg | Open AccessVisualizza/Apri |