Despite the numerous benefits that the implementation of a servitization strategy can bring to manufacturing companies, several challenges have to be faced. Among others, changes in competences, resources, organisational structure and value network relationships are required in order to create, capture and deliver new value. In such a context, this thesis investigates how the servitization level of a PS offering impacts on a PS provider as well as on its value-creation network. A theoretical conceptual model, derived from literature, is developed and then expanded into an explanatory conceptual framework through a case-based methodology. Evidence from the empirical investigation are then discussed and summarised into twelve propositions. Finally, contribution to both theory and practice, as well as some directions for future research, are pointed out.
(2012). Designing and configuring the value creation network for servitization: a product-service provider's perspective [doctoral thesis - tesi di dottorato]. Retrieved from http://hdl.handle.net/10446/26759
Designing and configuring the value creation network for servitization: a product-service provider's perspective
RESTA, Barbara
2012-05-29
Abstract
Despite the numerous benefits that the implementation of a servitization strategy can bring to manufacturing companies, several challenges have to be faced. Among others, changes in competences, resources, organisational structure and value network relationships are required in order to create, capture and deliver new value. In such a context, this thesis investigates how the servitization level of a PS offering impacts on a PS provider as well as on its value-creation network. A theoretical conceptual model, derived from literature, is developed and then expanded into an explanatory conceptual framework through a case-based methodology. Evidence from the empirical investigation are then discussed and summarised into twelve propositions. Finally, contribution to both theory and practice, as well as some directions for future research, are pointed out.File | Dimensione del file | Formato | |
---|---|---|---|
Resta, B._Designing and configuring the value creation network for servitization, 2012.pdf
accesso aperto
Versione:
publisher's version - versione editoriale
Licenza:
Licenza default Aisberg
Dimensione del file
7.23 MB
Formato
Adobe PDF
|
7.23 MB | Adobe PDF | Visualizza/Apri |
Pubblicazioni consigliate
Aisberg ©2008 Servizi bibliotecari, Università degli studi di Bergamo | Terms of use/Condizioni di utilizzo