Scorri Autori Unibg
Obstacles to implementing citizen surveys in Local Government: an empirical analysis
2007-01-01 Cassia, Fabio; Magno, Francesca
Outsourcing Production or Moving Away The Locus of Ethical Accountability? Some findings about Product Safety
2008-01-01 Magno, Francesca
Marketing, etica e gestione delle crisi: un'analisi di product recall dal mercato italiano
2009-01-01 Magno, Francesca
Explaining Citizen Surveys Non-Adoption in Local Government
2009-01-01 Cassia, Fabio; Magno, Francesca
Public services co-production: exploring the role of citizen orientation
2009-01-01 Cassia, Fabio; Magno, Francesca
Linking citizens' ratings to services quality improvements: an empirical analysis and some potential solutions
2009-01-01 Cassia, Fabio; Magno, Francesca
Distances in public administrators’ and elected officials’ perspectives on services quality: exploring the implications for citizens’ role in quality improvement processes
2010-01-01 Cassia, Fabio; Magno, Francesca
Exploring marketing issues for business-to-business companies
2010-01-01 Cassia, Fabio; Magno, Francesca
Exploring customers’ reaction to product recall messages: the role of responsibility, opportunism and brand reputation
2010-01-01 Magno, Francesca; Cassia, Fabio; Marino, Alberto
Gli effetti delle crisi di prodotto sulla relazione impresa-mercato: uno studio delle reazioni dei consumatori a diverse modalità di gestione dei product recall
2010-03-19 Magno, Francesca
Are citizens always right? Investigating why citizens’ inputs are not always beneficial to public services co-production
2011-01-01 Magno, Francesca; Cassia, Fabio
Brand Marketing in ottica sistemica
2011-01-01 Marino, Alberto; Cassia, Fabio; Magno, Francesca
Differences between public administrators' and elected officials' perspectives on the role of the citizen in service quality improvement processes
2011-01-01 Cassia, Fabio; Magno, Francesca
Efficacia delle alleanze di marketing per l'accesso ai mercati emergenti delle Pmi distrettuali: il caso «Italian Legwear Shanghai»
2011-01-01 Cassia, Fabio; Magno, Francesca; Pedrazzoli, Elisa
Public services quality and citizen orientation: an identification of trends and evolving priorities within Italian municipalities
2012-01-01 Magno, Francesca; Cassia, Fabio
Managing product recalls: The effects of time, responsible vs. opportunistic recall management and blame on consumers' attitudes
2012-01-01 Magno, Francesca
Business-to-business branding: a review and assessment of the impact of non-attribute-based brand beliefs on buyer’s attitudinal loyalty
2012-01-01 Cassia, Fabio; Magno, Francesca
The Role of External Indicators in Measuring the Service Performance of Local Governments: An Italian Case Study
2012-01-01 Cassia, Fabio; Magno, Francesca
I driver dell’eWOM nei social network: uno studio empirico
2013-01-01 Magno, Francesca
Austerity programs and services quality within Italian municipalities: an exploration of trends and evolving practices
2013-01-01 Magno, Francesca; Cassia, Fabio
Data di pubblicazione | Titolo | Autore/i | Tipologia | Documento allegato |
---|---|---|---|---|
1-gen-2007 | Obstacles to implementing citizen surveys in Local Government: an empirical analysis | Cassia, Fabio; Magno, Francesca | 1.4 Contributi in atti di convegno - Contributions in conference proceedings::1.4.01 Contributi in atti di convegno - Conference presentations | |
1-gen-2008 | Outsourcing Production or Moving Away The Locus of Ethical Accountability? Some findings about Product Safety | Magno, Francesca | 1.4 Contributi in atti di convegno - Contributions in conference proceedings::1.4.01 Contributi in atti di convegno - Conference presentations | |
1-gen-2009 | Marketing, etica e gestione delle crisi: un'analisi di product recall dal mercato italiano | Magno, Francesca | 1.4 Contributi in atti di convegno - Contributions in conference proceedings::1.4.01 Contributi in atti di convegno - Conference presentations | |
1-gen-2009 | Explaining Citizen Surveys Non-Adoption in Local Government | Cassia, Fabio; Magno, Francesca | 1.4 Contributi in atti di convegno - Contributions in conference proceedings::1.4.01 Contributi in atti di convegno - Conference presentations | |
1-gen-2009 | Public services co-production: exploring the role of citizen orientation | Cassia, Fabio; Magno, Francesca | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2009 | Linking citizens' ratings to services quality improvements: an empirical analysis and some potential solutions | Cassia, Fabio; Magno, Francesca | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2010 | Distances in public administrators’ and elected officials’ perspectives on services quality: exploring the implications for citizens’ role in quality improvement processes | Cassia, Fabio; Magno, Francesca | 1.4 Contributi in atti di convegno - Contributions in conference proceedings::1.4.01 Contributi in atti di convegno - Conference presentations | |
1-gen-2010 | Exploring marketing issues for business-to-business companies | Cassia, Fabio; Magno, Francesca | 1.4 Contributi in atti di convegno - Contributions in conference proceedings::1.4.01 Contributi in atti di convegno - Conference presentations | |
1-gen-2010 | Exploring customers’ reaction to product recall messages: the role of responsibility, opportunism and brand reputation | Magno, Francesca; Cassia, Fabio; Marino, Alberto | 1.4 Contributi in atti di convegno - Contributions in conference proceedings::1.4.01 Contributi in atti di convegno - Conference presentations | |
19-mar-2010 | Gli effetti delle crisi di prodotto sulla relazione impresa-mercato: uno studio delle reazioni dei consumatori a diverse modalità di gestione dei product recall | Magno, Francesca | 1.9 Tesi di dottorato - Unibg doctoral theses::1.9.01 Tesi di dottorato | |
1-gen-2011 | Are citizens always right? Investigating why citizens’ inputs are not always beneficial to public services co-production | Magno, Francesca; Cassia, Fabio | 1.4 Contributi in atti di convegno - Contributions in conference proceedings::1.4.01 Contributi in atti di convegno - Conference presentations | |
1-gen-2011 | Brand Marketing in ottica sistemica | Marino, Alberto; Cassia, Fabio; Magno, Francesca | 1.3 Libri - Books::1.3.01 Monografie o trattati scientifici - Books | |
1-gen-2011 | Differences between public administrators' and elected officials' perspectives on the role of the citizen in service quality improvement processes | Cassia, Fabio; Magno, Francesca | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2011 | Efficacia delle alleanze di marketing per l'accesso ai mercati emergenti delle Pmi distrettuali: il caso «Italian Legwear Shanghai» | Cassia, Fabio; Magno, Francesca; Pedrazzoli, Elisa | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2012 | Public services quality and citizen orientation: an identification of trends and evolving priorities within Italian municipalities | Magno, Francesca; Cassia, Fabio | 1.4 Contributi in atti di convegno - Contributions in conference proceedings::1.4.01 Contributi in atti di convegno - Conference presentations | |
1-gen-2012 | Managing product recalls: The effects of time, responsible vs. opportunistic recall management and blame on consumers' attitudes | Magno, Francesca | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2012 | Business-to-business branding: a review and assessment of the impact of non-attribute-based brand beliefs on buyer’s attitudinal loyalty | Cassia, Fabio; Magno, Francesca | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2012 | The Role of External Indicators in Measuring the Service Performance of Local Governments: An Italian Case Study | Cassia, Fabio; Magno, Francesca | 1.2 Contributi in volume - Book chapters::1.2.01 Contributi in volume (Capitoli o Saggi) - Book Chapters/Essays | |
1-gen-2013 | I driver dell’eWOM nei social network: uno studio empirico | Magno, Francesca | 1.4 Contributi in atti di convegno - Contributions in conference proceedings::1.4.01 Contributi in atti di convegno - Conference presentations | |
1-gen-2013 | Austerity programs and services quality within Italian municipalities: an exploration of trends and evolving practices | Magno, Francesca; Cassia, Fabio | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays |
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