MAGNO, Francesca Statistiche
MAGNO, Francesca
Dipartimento di Scienze Aziendali
The effects of chatbots’ attributes on customer relationships with brands: PLS-SEM and importance–performance map analysis
2023-01-01 Magno, Francesca; Dossena, Giovanna
A brief review of partial least squares structural equation modeling (PLS-SEM) use in quality management studies
2022-01-01 Magno, Francesca; Cassia, Fabio; Ringle, C. M. M.
Cross-border e-commerce as a foreign market entry mode among SMEs: the relationship between export capabilities and performance
2022-01-01 Cassia, Fabio; Magno, Francesca
Data-driven use of cross-border e-commerce platforms and export performance: The mediating role of foreign market knowledge acquisition
2022-01-01 Cassia, F.; Magno, Francesca
Effects of Ethnocentrism on International Hospitality Brands: A Cross-Country Study of Starbucks
2022-01-01 Cassia, Fabio; Magno, Francesca
Family firms’ longevity: Evidence from the Italian experience
2022-01-01 Dossena, Giovanna; Magno, Francesca
Antecedents of professionals’ self-efficacy in professional service firms: effects of external source credibility and content quality
2021-01-01 Cassia, Fabio; Magno, Francesca
Digital services to improve customer experience. An empirical analysis of the impact of chatbots on customer-brand relationships
2021-01-01 Magno, Francesca; Dossena, Giovanna
Digital transformation through the introduction of B2B e-commerce platforms: economic and social outcomes of utilitarian and hedonic gamification mechanisms
2021-01-01 Magno, Francesca; Cassia, Fabio
Effects of agritourism businesses' strategies to cope with the COVID-19 crisis: the key role of corporate social responsibility (CSR) behaviours
2021-01-01 Magno, Francesca; Cassia, Fabio
Fairness and behavioral intentions in discrete B2B transactions: a study of small business firms
2021-01-01 Cassia, Fabio; Haugland, Sven; Magno, Francesca
Firms’ responses to the COVID-19 crisis in the tourism industry: effects on customer loyalty and economic performance
2021-04-19 Magno, Francesca; Cassia, Fabio
Utilitarian and altruistic motivations in using car sharing: The moderating role of perceived power
2021-01-01 Magno, Francesca
Establishing thought leadership through social media in B2B settings: effects on customer relationship performance
2020-01-01 Magno, Francesca; Cassia, Fabio
Investimenti a impatto sociale e capitale paziente
2020-01-01 Dossena, Giovanna; Magno, Francesca
Le equazioni strutturali Partial Least Squares: Introduzione alla PLS-SEM
2020-01-01 Magno, Francesca; Cassia, Fabio; Scafarto, Francesco
Pride of being part of a host community? Medium-term effects of mega-events on citizen quality of life: The case of the World Expo 2015 in Milan.
2020-01-01 Magno, Francesca; Dossena, Giovanna
A framework to manage business-to-business branding strategies
2019-01-01 Cassia, Fabio; Magno, Francesca
Assessing the Power of Social Media Influencers: A Comparison Between Tourism and Cultural Bloggers
2019-01-01 Cassia, Fabio; Magno, Francesca
Domestic vs. foreign consumer attitudes toward global retail brands: the case of Starbucks in the US and in Italy
2019-01-01 Magno, Francesca; Cassia, Fabio
Data di pubblicazione | Titolo | Autore/i | Tipologia | Documento allegato |
---|---|---|---|---|
1-gen-2023 | The effects of chatbots’ attributes on customer relationships with brands: PLS-SEM and importance–performance map analysis | Magno, Francesca; Dossena, Giovanna | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2022 | A brief review of partial least squares structural equation modeling (PLS-SEM) use in quality management studies | Magno, Francesca; Cassia, Fabio; Ringle, C. M. M. | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2022 | Cross-border e-commerce as a foreign market entry mode among SMEs: the relationship between export capabilities and performance | Cassia, Fabio; Magno, Francesca | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2022 | Data-driven use of cross-border e-commerce platforms and export performance: The mediating role of foreign market knowledge acquisition | Cassia, F.; Magno, Francesca | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2022 | Effects of Ethnocentrism on International Hospitality Brands: A Cross-Country Study of Starbucks | Cassia, Fabio; Magno, Francesca | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2022 | Family firms’ longevity: Evidence from the Italian experience | Dossena, Giovanna; Magno, Francesca | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2021 | Antecedents of professionals’ self-efficacy in professional service firms: effects of external source credibility and content quality | Cassia, Fabio; Magno, Francesca | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2021 | Digital services to improve customer experience. An empirical analysis of the impact of chatbots on customer-brand relationships | Magno, Francesca; Dossena, Giovanna | 1.4 Contributi in atti di convegno - Contributions in conference proceedings::1.4.01 Contributi in atti di convegno - Conference presentations | |
1-gen-2021 | Digital transformation through the introduction of B2B e-commerce platforms: economic and social outcomes of utilitarian and hedonic gamification mechanisms | Magno, Francesca; Cassia, Fabio | 1.4 Contributi in atti di convegno - Contributions in conference proceedings::1.4.02 Abstract in atti di convegno - Conference abstracts | |
1-gen-2021 | Effects of agritourism businesses' strategies to cope with the COVID-19 crisis: the key role of corporate social responsibility (CSR) behaviours | Magno, Francesca; Cassia, Fabio | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2021 | Fairness and behavioral intentions in discrete B2B transactions: a study of small business firms | Cassia, Fabio; Haugland, Sven; Magno, Francesca | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
19-apr-2021 | Firms’ responses to the COVID-19 crisis in the tourism industry: effects on customer loyalty and economic performance | Magno, Francesca; Cassia, Fabio | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2021 | Utilitarian and altruistic motivations in using car sharing: The moderating role of perceived power | Magno, Francesca | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2020 | Establishing thought leadership through social media in B2B settings: effects on customer relationship performance | Magno, Francesca; Cassia, Fabio | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2020 | Investimenti a impatto sociale e capitale paziente | Dossena, Giovanna; Magno, Francesca | 1.2 Contributi in volume - Book chapters::1.2.01 Contributi in volume (Capitoli o Saggi) - Book Chapters/Essays | |
1-gen-2020 | Le equazioni strutturali Partial Least Squares: Introduzione alla PLS-SEM | Magno, Francesca; Cassia, Fabio; Scafarto, Francesco | 1.3 Libri - Books::1.3.08 Traduzioni di libro - Book translations | |
1-gen-2020 | Pride of being part of a host community? Medium-term effects of mega-events on citizen quality of life: The case of the World Expo 2015 in Milan. | Magno, Francesca; Dossena, Giovanna | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2019 | A framework to manage business-to-business branding strategies | Cassia, Fabio; Magno, Francesca | 1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays | |
1-gen-2019 | Assessing the Power of Social Media Influencers: A Comparison Between Tourism and Cultural Bloggers | Cassia, Fabio; Magno, Francesca | 1.2 Contributi in volume - Book chapters::1.2.01 Contributi in volume (Capitoli o Saggi) - Book Chapters/Essays | |
1-gen-2019 | Domestic vs. foreign consumer attitudes toward global retail brands: the case of Starbucks in the US and in Italy | Magno, Francesca; Cassia, Fabio | 1.4 Contributi in atti di convegno - Contributions in conference proceedings::1.4.01 Contributi in atti di convegno - Conference presentations |