(2023). The effects of chatbots’ attributes on customer relationships with brands: PLS-SEM and importance–performance map analysis [journal article - articolo]. In THE TQM JOURNAL. Retrieved from https://hdl.handle.net/10446/239110

The effects of chatbots’ attributes on customer relationships with brands: PLS-SEM and importance–performance map analysis

Magno F.;Dossena G.
2023-01-01

articolo
2023
Magno, Francesca; Dossena, Giovanna
(2023). The effects of chatbots’ attributes on customer relationships with brands: PLS-SEM and importance–performance map analysis [journal article - articolo]. In THE TQM JOURNAL. Retrieved from https://hdl.handle.net/10446/239110
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10446/239110
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