Drawing on the results of a systematic literature review of empirical studies, this paper sheds light on six broad factors that facilitate the initiation and implementation of co-production in public services. The factors are classified into two overarching categories: organizational factors, including organizational arrangements, professional roles, and managerial tools; and procedural factors, including participant recruitment, participant preparation, and process design. For each set of factors, the paper provides a series of management implications. It concludes with additional observations for practice.

(2019). Facilitating co-production in public services: management implications from a systematic literature review [journal article - articolo]. In PUBLIC MONEY & MANAGEMENT. Retrieved from http://hdl.handle.net/10446/142082

Facilitating co-production in public services: management implications from a systematic literature review

Sicilia, Mariafrancesca;
2019-01-01

Abstract

Drawing on the results of a systematic literature review of empirical studies, this paper sheds light on six broad factors that facilitate the initiation and implementation of co-production in public services. The factors are classified into two overarching categories: organizational factors, including organizational arrangements, professional roles, and managerial tools; and procedural factors, including participant recruitment, participant preparation, and process design. For each set of factors, the paper provides a series of management implications. It concludes with additional observations for practice.
articolo
2019
Sicilia, Mariafrancesca; Sancino, Alessandro; Nabatchi, Tina; Guarini, Enrico
(2019). Facilitating co-production in public services: management implications from a systematic literature review [journal article - articolo]. In PUBLIC MONEY & MANAGEMENT. Retrieved from http://hdl.handle.net/10446/142082
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