How Do Consumers See Firms’ Family Nature? A Review of the Literature

Andreini, Daniela; Bettinelli, Cristina; Pedeliento, Giuseppe; Apa, Roberta

doi:10.1177/0894486519890229

This literature review analyzes studies that deal with the meanings that consumers form about firms’ family nature. Through the analysis of 83 papers, we highlight the importance of firms’ family nature from consumers’ perceptual, social, and cultural perspectives, at the micro, meso, and macro levels. Beside the common meanings that consumers attach to firms’ family nature, our review showed that in some cases, firms’ family nature acquired meanings that were deemed to be so important that they eventually provided consumers with self-identification, communitarian identification, and novel market configurations, and even made the family firm the industry’s prototypical organizational form.

(2020). How Do Consumers See Firms’ Family Nature? A Review of the Literature [journal article - articolo]. In FAMILY BUSINESS REVIEW. Retrieved from http://hdl.handle.net/10446/151548

Titolo:	How Do Consumers See Firms’ Family Nature? A Review of the Literature
Tipologia specifica:	articolo
Tutti gli autori:	Andreini, Daniela; Bettinelli, Cristina; Pedeliento, Giuseppe; Apa, Roberta
Data di pubblicazione:	2020
Abstract (eng):	This literature review analyzes studies that deal with the meanings that consumers form about firms’ family nature. Through the analysis of 83 papers, we highlight the importance of firms’ family nature from consumers’ perceptual, social, and cultural perspectives, at the micro, meso, and macro levels. Beside the common meanings that consumers attach to firms’ family nature, our review showed that in some cases, firms’ family nature acquired meanings that were deemed to be so important that they eventually provided consumers with self-identification, communitarian identification, and novel market configurations, and even made the family firm the industry’s prototypical organizational form.
Rivista:	FAMILY BUSINESS REVIEW
Nelle collezioni:	1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays

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Andreini et al 2019_FBR.pdf		publisher's version - versione editoriale	Licenza default Aisberg	Testo non consultabile