The parcel locker location issues: An overview of factors affecting their location

With the spread of e-commerce, there has been an upsurge in the number of B2C deliveries. The limits of home delivery such as the difficulty in finding the exact addresses and the missing deliveries, exhacerbate the negative impacts of last mile logistics (i.e., congestion and pollution) To overcome these problems, solutions such as delivery to supervised or automated points have become more and more widespread. For this reason, there are several case studies aimed at understanding which are the best locations for these type of solutions. The objective of this paper is to identify the main factors affecting parcel lockers.