Development and Implementation of an IoT Platform to Enable Smart Maintenance

IoT solutions represent one of the most powerful approaches towards asset management and maintenance management supporting, through data elaboration and integration, a multi-user environment that can be adopted to monitor machines and guide decision-making at different levels. Besides several studies discussed the benefits that may be achieved, few studies have discussed in a comprehensive way how to implement such a complex process that should consider a systematic approach in the development of the infrastructure, platform content, analytics and internal processes reengineering. To clarify the path towards the development of this structure, the presented chapter describes an IoT platform implantation in a manufacturing company. Specifically, the case study illustrates the steps that have been followed to develop and implement the IoT solution, namely: (1) definition of the platform desired functionalities; (2) reengineering of the business processes affected by the platform; (3) development of the proof of concept of the platform dashboards, also considering the data to be sent to the platform, and (4) the implementation of the IoT platform with the connection of customer machines.