In this paper, we propose a methodology to acquire and formalize process knowledge for technological innovation and Business Process Re-engineering (BPR). It integrates process modeling and simulation techniques with TRIZ Theory (Russian acronym for Theory of Inventive Problem Solving). The methodology gives the technicians a structured framework, which provides a step-by-step roadmap for BPR through three main phases: acquisition and formalization of AS-IS process knowledge and identification of process criticalities through IDEF techniques, creative problem solving using TRIZ methodology, and modeling and simulation of the new processes, named TO-BE, implementing the new technological solutions. The methodology has been experimented for an industrial test case, permitting us to evaluate its efficacy and benefits.
RIZZI, Caterina, (2004). A methodology to acquire and formalise process knowledge for technology innovation: an industrial application. Knowledge intensive design technology (pp.65-80). Kluver Academic Publishers. Retrieved from http://hdl.handle.net/10446/20241
Titolo: | A methodology to acquire and formalise process knowledge for technology innovation: an industrial application |
Tipologia specifica: | book chapter - capitolo di libro |
Tutti gli autori: | RIZZI, CATERINA; RUOZI, DAVIDE; GHERRI, NICOLA |
Data di pubblicazione: | 2004 |
Abstract (ita): | In this paper, we propose a methodology to acquire and formalize process knowledge for technological innovation and Business Process Re-engineering (BPR). It integrates process modeling and simulation techniques with TRIZ Theory (Russian acronym for Theory of Inventive Problem Solving). The methodology gives the technicians a structured framework, which provides a step-by-step roadmap for BPR through three main phases: acquisition and formalization of AS-IS process knowledge and identification of process criticalities through IDEF techniques, creative problem solving using TRIZ methodology, and modeling and simulation of the new processes, named TO-BE, implementing the new technological solutions. The methodology has been experimented for an industrial test case, permitting us to evaluate its efficacy and benefits. |
Nelle collezioni: | 1.2.01 Contributi in volume (Capitoli o Saggi) - Book Chapters/Essays |