The present study examines the impact of the policies against the proliferation of SARS-CoV-2 on outpatient facilities through a direct comparison of the key performance indicators measured in an ordinary and pandemic scenario. The subject of the analysis is a diagnostic imaging department of a Smart Clinic (SC) of Gruppo San Donato (GSD). The operations are virtually replicated through a Discrete-Event Simulation (DES) software called FlexSim Healthcare. Operational and productivity indicators are defined and quantified. As hypothesized, anti-contagious practices affect the normal execution of medical activities and their performance, resulting in an unpleasant scenario compared to the baseline one. A reduction in the number of diagnoses by 19% and a decrease in the utilization rate of the diagnostic machine by 21% are shown. Consequently, the development of strategies that restore balance and improve the execution of outpatient activities in a pandemic setting is necessary.

(2022). Simulation Study of the Impact of COVID-19 Policies on the Efficiency of a Smart Clinic MRI Service [journal article - articolo]. In HEALTHCARE. Retrieved from http://hdl.handle.net/10446/213948

Simulation Study of the Impact of COVID-19 Policies on the Efficiency of a Smart Clinic MRI Service

Sala, Francesca;Quarto, Mariangela;D'urso, Gianluca
2022

Abstract

The present study examines the impact of the policies against the proliferation of SARS-CoV-2 on outpatient facilities through a direct comparison of the key performance indicators measured in an ordinary and pandemic scenario. The subject of the analysis is a diagnostic imaging department of a Smart Clinic (SC) of Gruppo San Donato (GSD). The operations are virtually replicated through a Discrete-Event Simulation (DES) software called FlexSim Healthcare. Operational and productivity indicators are defined and quantified. As hypothesized, anti-contagious practices affect the normal execution of medical activities and their performance, resulting in an unpleasant scenario compared to the baseline one. A reduction in the number of diagnoses by 19% and a decrease in the utilization rate of the diagnostic machine by 21% are shown. Consequently, the development of strategies that restore balance and improve the execution of outpatient activities in a pandemic setting is necessary.
articolo
Sala, Francesca; Quarto, Mariangela; D'Urso, Gianluca
(2022). Simulation Study of the Impact of COVID-19 Policies on the Efficiency of a Smart Clinic MRI Service [journal article - articolo]. In HEALTHCARE. Retrieved from http://hdl.handle.net/10446/213948
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