Servitization is a global trend in the manufacturing industry that requires a challenging and complex transformation. In this context, engineering and design Product-Service Systems (PSS), capturing both product and service perspectives and balancing customer satisfaction and internal efficiency, are becoming more and more essential. To this purpose, the SEEM (SErvice Engineering Methodology) methodology is proposed, and the SEEM Modeling toolkit supporting its implementation is presented. Lastly, this chapter describes the methodology and the tool implementations in a case study on an Italian manufacturing company.

(2022). Design and Engineering of Product-Service Systems (PSS): TheSEEM Methodology and Modeling Toolkit . Retrieved from http://hdl.handle.net/10446/227331

Design and Engineering of Product-Service Systems (PSS): TheSEEM Methodology and Modeling Toolkit

Pirola, Fabiana;Pezzotta, Giuditta;Cavalieri, Sergio
2022-01-01

Abstract

Servitization is a global trend in the manufacturing industry that requires a challenging and complex transformation. In this context, engineering and design Product-Service Systems (PSS), capturing both product and service perspectives and balancing customer satisfaction and internal efficiency, are becoming more and more essential. To this purpose, the SEEM (SErvice Engineering Methodology) methodology is proposed, and the SEEM Modeling toolkit supporting its implementation is presented. Lastly, this chapter describes the methodology and the tool implementations in a case study on an Italian manufacturing company.
Pirola, Fabiana; Pezzotta, Giuditta; Mohammadi Amlashi, Danial; Cavalieri, Sergio
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Descrizione: This is a post-peer-review, pre-copyedit version of an article published in Domain-Specific Conceptual Modeling. The final authenticated version is available online at: http://dx.doi.org/10.1007/978-3-030-93547-4_17
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10446/227331
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