Activation of Co-Production: General Context and Antecedents

This chapter focuses on the first two components of the framework proposed in the book: the general context and the antecedents of co-production. While the general context includes the characteristics of the environment in which co-production takes place, the antecedents of co-production consist of those aspects that are necessary, according to the main co-production research, for co-production to happen. The antecedents to co-production are categorised by considering the extent to which they are related to lay actors, the regular service provider, and the nature of the co-produced service.