Co-production was vital to support public services provision during the first wave of COVID-19 pandemic, and one of the main challenges for service providers is to make co-production sustainable. There are few empirical studies on the sustainability of co-production from a long-term perspective. This study aims to contribute to this topic by exploring the micro-level foundations of co-production persistence through a longitudinal qualitative study in three public service organizations providing developmental services for youth with disabilities. Co-production is analyzed along the service provision process before, during and after the first COVID-19 lockdown, with specific attention on exploring how the conditions for sustainable co-production – mutual commitment, complementarities and institutional arrangements – occur and reinforce one another after an external shock. The findings suggest that the persistence of co-production is a result of a process in which experimentation with new complementarities can enhance previous co-production experiences and generate a context of mutual commitment that facilitates future co-production initiatives and their institutionalization.

(2022). Co-production before, during, and after the first COVID-19 lockdown: The case of developmental services for youth with disabilities [journal article - articolo]. In INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES. Retrieved from https://hdl.handle.net/10446/231589

Co-production before, during, and after the first COVID-19 lockdown: The case of developmental services for youth with disabilities

Mariani, Laura
2022

Abstract

Co-production was vital to support public services provision during the first wave of COVID-19 pandemic, and one of the main challenges for service providers is to make co-production sustainable. There are few empirical studies on the sustainability of co-production from a long-term perspective. This study aims to contribute to this topic by exploring the micro-level foundations of co-production persistence through a longitudinal qualitative study in three public service organizations providing developmental services for youth with disabilities. Co-production is analyzed along the service provision process before, during and after the first COVID-19 lockdown, with specific attention on exploring how the conditions for sustainable co-production – mutual commitment, complementarities and institutional arrangements – occur and reinforce one another after an external shock. The findings suggest that the persistence of co-production is a result of a process in which experimentation with new complementarities can enhance previous co-production experiences and generate a context of mutual commitment that facilitates future co-production initiatives and their institutionalization.
articolo
Carminati, Monica; Cavenago, Dario; Mariani, Laura
(2022). Co-production before, during, and after the first COVID-19 lockdown: The case of developmental services for youth with disabilities [journal article - articolo]. In INTERNATIONAL REVIEW OF ADMINISTRATIVE SCIENCES. Retrieved from https://hdl.handle.net/10446/231589
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10446/231589
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