La diffusione dell’eGovernment nelle Amministrazioni Italiane: un’analisi esplorativa

This paper analyses the diffusion of eGoverment in Italian Public Administrations. In particular, this work proposes statistical indicators able to summarize, on one side, quantity and quality of the eGov- ernment services provided to citizens (“Front Office indicators”) and, on the other side, the informati- zation degree of Public Administrations (“Back Office indicators”). Results show that the asymmetric geographical diffusion of eGovernment also depends on different characteristics of the Administrations and of the local dimension in which they are embedded; this suggests that different local features have to be taken into account when defining strategies for fostering informatization of Public Administra- tion.