Purpose: Further investigation is needed of network effectiveness in healthcare and how it is influenced by unpredictable events like COVID-19. Based on Provan and Milward’s (2001) framework, this study investigates the effectiveness criteria of healthcare networks and their potential contribution to network effectiveness during the pandemic’s challenges. Design/methodology/approach: This research employs an explanatory case study in a local area of Italy’s Lombardy Region and analyzes network effectiveness at the network level based on network member perceptions. Findings: Network effectiveness refers to the network’s ability to address patient needs, guaranteeing services through network members' coordinated efforts and a central coordinator that facilitates their interaction. Members’ capacity to strengthen their roles played a crucial part in sustaining network effectiveness when COVID-19 revised other members’ priorities and threatened achievement of network goals. Practical implications: This study’s findings equip healthcare managers and policymakers with knowledge about network effectiveness criteria at the network level, offering suggestions for managerial practices and network design to address exogenous shocks. Originality/value: This study identifies factors that influence network effectiveness criteria and provides insight into how network members can contribute to sustaining effectiveness during crises.

(2024). Network effectiveness in healthcare and the impact of the COVID-19 pandemic: connecting the dots [journal article - articolo]. In JOURNAL OF PUBLIC BUDGETING, ACCOUNTING AND FINANCIAL MANAGEMENT. Retrieved from https://hdl.handle.net/10446/270909

Network effectiveness in healthcare and the impact of the COVID-19 pandemic: connecting the dots

Oppi, Chiara;Cattaneo, Cristiana;Galizzi, Giovanna
2024-05-23

Abstract

Purpose: Further investigation is needed of network effectiveness in healthcare and how it is influenced by unpredictable events like COVID-19. Based on Provan and Milward’s (2001) framework, this study investigates the effectiveness criteria of healthcare networks and their potential contribution to network effectiveness during the pandemic’s challenges. Design/methodology/approach: This research employs an explanatory case study in a local area of Italy’s Lombardy Region and analyzes network effectiveness at the network level based on network member perceptions. Findings: Network effectiveness refers to the network’s ability to address patient needs, guaranteeing services through network members' coordinated efforts and a central coordinator that facilitates their interaction. Members’ capacity to strengthen their roles played a crucial part in sustaining network effectiveness when COVID-19 revised other members’ priorities and threatened achievement of network goals. Practical implications: This study’s findings equip healthcare managers and policymakers with knowledge about network effectiveness criteria at the network level, offering suggestions for managerial practices and network design to address exogenous shocks. Originality/value: This study identifies factors that influence network effectiveness criteria and provides insight into how network members can contribute to sustaining effectiveness during crises.
articolo
23-mag-2024
Oppi, Chiara; Cattaneo, Cristiana; Galizzi, Giovanna
(2024). Network effectiveness in healthcare and the impact of the COVID-19 pandemic: connecting the dots [journal article - articolo]. In JOURNAL OF PUBLIC BUDGETING, ACCOUNTING AND FINANCIAL MANAGEMENT. Retrieved from https://hdl.handle.net/10446/270909
File allegato/i alla scheda:
File Dimensione del file Formato  
10-1108_JPBAFM-07-2023-0133.pdf

accesso aperto

Versione: publisher's version - versione editoriale
Licenza: Creative commons
Dimensione del file 198.58 kB
Formato Adobe PDF
198.58 kB Adobe PDF Visualizza/Apri
Pubblicazioni consigliate

Aisberg ©2008 Servizi bibliotecari, Università degli studi di Bergamo | Terms of use/Condizioni di utilizzo

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10446/270909
Citazioni
  • Scopus 1
  • ???jsp.display-item.citation.isi??? 1
social impact