Challenges in Healthcare Supply Chain Resilience Management : A Conceptual Framework

The healthcare supply chain (HSC) is a complex and dynamic system that plays a critical role in ensuring the delivery of essential medical products and services to patients. This system faces numerous challenges that can harm the healthcare system, leading to treatment delays, patient dissatisfaction, and increased costs. Additionally, the ageing population and the rising prevalence of chronic diseases are increasing the criticality of the HSC. Three promising avenues of future research are emerging to address these challenges in the HSC: resilience, collaboration and visibility, and the use of technology. The current research is based on a literature review of HSC challenges and opportunities, highlighting the importance of a comprehensive approach to HSC management. This research presents a conceptual framework integrating resilience, collaboration, visibility, and technologies that can provide a roadmap for future research in the field. By focusing on these aspects, organisations can create a more efficient, effective, and resilient HSC better equipped to meet the needs of patients.