Organisations have been approaching servitisation in an unstructured fashion. This is partially because there is insufficient understanding of the different types of Product-Service offerings. Therefore, a more detailed understanding of Product-Service types might advance the collective knowledge and assist organisations that are considering a servitisation strategy. Current models discuss specific aspects on the basis of few (or sometimes single) dimensions. In this paper, we develop a comprehensive model for classifying traditional and green Product-Service offerings, thus combining business and green offerings in a single model. We describe the model building process and its practical application in a case study. The model reveals the various traditional and green options available to companies and identifies how to compete between services; it allows servitisation positions to be identified such that a company may track its journey over time. Finally it fosters the introduction of innovative Product-Service Systems as promising business models to address environmental and social challenges.

A classification model for product-service offerings

GAIARDELLI, Paolo;RESTA, Barbara;PINTO, Roberto;
2014-01-01

Abstract

Organisations have been approaching servitisation in an unstructured fashion. This is partially because there is insufficient understanding of the different types of Product-Service offerings. Therefore, a more detailed understanding of Product-Service types might advance the collective knowledge and assist organisations that are considering a servitisation strategy. Current models discuss specific aspects on the basis of few (or sometimes single) dimensions. In this paper, we develop a comprehensive model for classifying traditional and green Product-Service offerings, thus combining business and green offerings in a single model. We describe the model building process and its practical application in a case study. The model reveals the various traditional and green options available to companies and identifies how to compete between services; it allows servitisation positions to be identified such that a company may track its journey over time. Finally it fosters the introduction of innovative Product-Service Systems as promising business models to address environmental and social challenges.
paolo.gaiardelli@unibg.it
journal article - articolo
2014
Inglese
cartaceo
online
66
March
507
519
Settore ING-IND/17 - Impianti Industriali Meccanici
Product-Service (PS) offering; integrated products and services; servitisation; classification model; sustainability; green solutions;
Gaiardelli, Paolo; Resta, Barbara; Martinez, Veronica; Pinto, Roberto; Albores, Pavel
info:eu-repo/semantics/article
reserved
Non definito
5
1.1 Contributi in rivista - Journal contributions::1.1.01 Articoli/Saggi in rivista - Journal Articles/Essays
262
File allegato/i alla scheda:
File Dimensione del file Formato  
A_classification_model.pdf

Solo gestori di archivio

Versione: publisher's version - versione editoriale
Licenza: Licenza default Aisberg
Dimensione del file 631.04 kB
Formato Adobe PDF
631.04 kB Adobe PDF   Visualizza/Apri
Pubblicazioni consigliate

Aisberg ©2008 Servizi bibliotecari, Università degli studi di Bergamo | Terms of use/Condizioni di utilizzo

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10446/29836
Citazioni
  • Scopus 191
  • ???jsp.display-item.citation.isi??? 156
social impact