Cost-determination in Product-Service Systems (PSS) presents a broad set of impacts across managerial and design decision-making processes. Most of the effort within PSS-costing literature is focused mainly on the development of techniques that address challenges regarding data availability, lifecycle representation, and uncertainty modelling. Less effort concentrates on the understanding of the PSS-cost nature and its differentiation from the traditional perspective of product-cost and service-cost. In that sense, the purpose of the paper is to provide a description of the PSS-cost nature, and construct a Cost-Engineering method aligned to such definition. This paper proposes a systems thinking approach in which the PSS-cost is observed as an emergent attribute that the PSS, as a complex system, exhibits when is operating. In order to capture the proposed PSS cost nature as an emergent attribute and derive useful managerial insights, a cost-engineering method based on Stochastic Process modelling, has been devised. The data output of the method represents all PSS-cost unrealized potential outcomes with their associated occurrence probability conditioned by a defined performance or/and functionality level. An empirical case study, the Bergamo's Bike-Sharing PSS, has been carried out in order to visualize the proposed method and its managerial implications.

(2017). A Cost-Engineering Method for Product-Service Systems Based on Stochastic Process Modelling: Bergamo's Bike-Sharing PSS . Retrieved from http://hdl.handle.net/10446/87400

A Cost-Engineering Method for Product-Service Systems Based on Stochastic Process Modelling: Bergamo's Bike-Sharing PSS

Pinto, R.;Pezzotta, G.;Lagorio, A.;
2017-01-01

Abstract

Cost-determination in Product-Service Systems (PSS) presents a broad set of impacts across managerial and design decision-making processes. Most of the effort within PSS-costing literature is focused mainly on the development of techniques that address challenges regarding data availability, lifecycle representation, and uncertainty modelling. Less effort concentrates on the understanding of the PSS-cost nature and its differentiation from the traditional perspective of product-cost and service-cost. In that sense, the purpose of the paper is to provide a description of the PSS-cost nature, and construct a Cost-Engineering method aligned to such definition. This paper proposes a systems thinking approach in which the PSS-cost is observed as an emergent attribute that the PSS, as a complex system, exhibits when is operating. In order to capture the proposed PSS cost nature as an emergent attribute and derive useful managerial insights, a cost-engineering method based on Stochastic Process modelling, has been devised. The data output of the method represents all PSS-cost unrealized potential outcomes with their associated occurrence probability conditioned by a defined performance or/and functionality level. An empirical case study, the Bergamo's Bike-Sharing PSS, has been carried out in order to visualize the proposed method and its managerial implications.
2017
Estrada, A.; Romero, D.; Pinto, Roberto; Pezzotta, Giuditta; Lagorio, Alexandra; Rondini, A.
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/10446/87400
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