The empowered organization: linking technologies 4.0 with the evolution of roles and tasks

The study aims to understand the impacts of new digital technologies, also known as "4.0 technologies", on the organizational design at micro level, identifying possible paths of professional evolution in terms of decision-making autonomy and tasks breadth. This research explores these paths within 11 manufacturing companies through a multiple-case study. The results highlight that a relationship exists between technological and organizational innovation, underlining how a joint design of the two dimensions can create the conditions for a successful technological implementation, while promoting the professional evolution of operators through appropriate levers identified.